Technical Service Specialist

1 week ago


Brandon, Mississippi, United States Metalcraft of Mayville Full time
Job Overview

Metalcraft of Mayville is seeking a highly skilled Field Service Technician to join our team in Houston/South Texas. As a key member of our Technical Services department, you will be responsible for providing top-notch technical support to our customers and dealers in the region.

Responsibilities
  • Provide technical support to customers and dealers via phone, email, and on-site visits.
  • Diagnose and repair equipment issues, and provide training and support to dealers as needed.
  • Work closely with our Regional Sales Managers to resolve service, warranty, and parts concerns.
  • Assist with the development and implementation of new training programs and materials.
  • Perform other duties as assigned.
Requirements
  • Associate's degree in a technical field or equivalent experience.
  • Minimum 2-3 years of experience in a related field, with a strong background in mechanical and electrical systems.
  • Advanced knowledge of hydraulic and electrical systems, including the ability to read and interpret schematics.
  • Excellent communication and problem-solving skills.
Benefits
  • Competitive pay and benefits package.
  • Opportunities for advancement and professional growth.
  • A dynamic and supportive work environment.


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