Medical Courier Specialist
4 days ago
In this key role at Millennium Health, you will provide exemplary care and exceptional customer service to patients, clinicians, and our laboratory.
Responsibilities- Collect patient urine and/or oral fluid (saliva) specimens
- Process and package collections or shipping
- Serve as an intermediary between the practice/clinic and the laboratory
- Record patient information, physician order details, and pertinent laboratory information
- Resolve specimen concerns with billing or patient information in ordering portal
- Order and maintain collection supplies inventory onsite
- Observe collection for Millennium Health specimens (when applicable)
Ideal Candidate:
- 6+ months of experience as a specimen collector or 1+ years of experience in the medical field, directly supporting patients preferred
- 2+ years of customer service experience can be considered in place of medical experience
- Demonstrated ability to navigate a smart phone and computer required
- Valid driver's license required
- Medical insurance/billing and/or familiarity with medications/diagnostic codes is a plus
- Ability to ensure HIPAA, HiTrust, Confidentiality and Compliance policy, procedures, and standards are always adhered to.
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