Customer Experience Ambassador

1 week ago


Cocoa Beach, Florida, United States Rock The Guac Full time

Welcome to Rock The Guac, where we strive to offer outstanding service and the freshest ingredients to our customers. Our team is dedicated to providing an exceptional experience for every guest, and we're looking for a talented individual to join us as a Customer Experience Ambassador.

As a key member of our team, you'll play a vital role in ensuring that every customer leaves with a smile on their face. You'll be responsible for interacting with customers, communicating effectively with colleagues, and assisting with decisions on the line. You'll also contribute to maintaining a clean and safe environment, transporting packages, processing transactions, and preparing food items.

We're committed to investing in your growth and development, offering comprehensive training programs to help you succeed. With unlimited opportunities for advancement, you'll have the chance to grow alongside our brand and take on new challenges. We welcome applicants of all levels of experience, and we're excited to see how your skills and passion can enhance our team.

We offer a competitive salary, estimated at $15 per hour, plus cash tips averaging an additional $10 per hour. We value consistency, enthusiasm, and a desire to represent our brand culture. If you're a motivated and energetic individual who thrives in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Interact with customers in a friendly and welcoming manner
  • Communicate effectively with colleagues and management
  • Assist customers with decisions on the line
  • Maintain a clean and safe work environment
  • Transport packages up to 25 pounds
  • Process cash and card transactions
  • Prepare food items

Requirements:

  • You must be at least 18 years old
  • Previous restaurant experience is preferred, but not required
  • Consistent attendance and punctuality are essential
  • Availability to work various hours, including weekends and nights
  • Ability to interact and adapt to changing customer needs
  • Adherence to our dress code and handbook policies
  • A minimum commitment of 30 hours per week

We're proud to offer a comprehensive benefits package, including opportunities for growth and professional development. If you're passionate about delivering exceptional customer experiences and joining a dynamic team, we invite you to apply today.



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