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Mixologist - Lakehouse Resort

2 months ago

San Marcos, California, United States Lakehouse Hotel and Golf Resort Full time


The Lakehouse Hotel & Resort/The Links at Lakehouse is seeking enthusiastic and dedicated individuals to fill the role of Bartender. As a member of our staff, you will enjoy a variety of benefits and perks, including:

**Comprehensive Medical and Dental Coverage**

**Vision and Life Insurance Provided by the Company**

**401(k) Plan with Company Matching**

**Compensation for Employee Referrals**

**Complimentary green fees and range balls**

**Discounts on food, beverages, merchandise, hotel accommodations, and Marina activities**

**Belmont Park Discounts - 4 Complimentary Rides and Attraction Passes Monthly**

Key Responsibilities

As the primary bar service provider at Brickmans, you will be tasked with delivering exceptional guest service and hospitality in the bar area. Your responsibilities will include maintaining cleanliness and organization within the bar, as well as taking and processing food and drink orders from patrons. You will be expected to prepare and serve beverages efficiently while promoting our offerings throughout the dining experience.

PRIMARY DUTIES INCLUDE, BUT ARE NOT LIMITED TO:
  • Welcome guests warmly and bid them farewell; engage with them in a friendly, courteous, and professional manner.
  • Deliver outstanding guest service to ensure a memorable experience.
  • Adhere to all service protocols as outlined by company standards.
  • Acquire and maintain expert knowledge of the food, wine, and beverage selections, as well as general property knowledge; respond to guest inquiries and provide recommendations.
  • Process guest food and beverage orders, both in-person and via phone; input orders into the point-of-sale (POS) system.
  • Manage cash and credit transactions, ensuring accuracy and returning the correct change to guests.
  • Maintain the dining area; pre-bus and bus tables, ensuring cleanliness and orderliness.
  • Clear and reset tables while upholding high sanitation standards.
  • Refill water glasses, polish silverware and glassware, and deliver food to tables.
  • Proactively upsell menu items, specials, beverages, and desserts to enhance profitability.
  • Select and mix ingredients, garnish glasses, and provide tailored beverage recommendations.
  • Stay informed about the latest mixology trends, bar equipment, and sanitation standards, focusing on maintaining a clean and appealing bar.
  • Address and resolve guest complaints; promptly inform management of any unresolved issues.
  • Maintain a composed and professional demeanor at all times.
  • Familiarize yourself with returning guests, noting their preferences and special requests.
  • Be prepared to perform other reasonable tasks and duties as assigned by management.
CORE COMPETENCIES/REQUIREMENTS:
  • Minimum of 2 years of bartending experience preferred.
  • Must be at least 21 years of age.
  • Responsible Beverage Service (RBS) Certification required.
  • Strong organizational skills and ability to multitask.
  • Basic math and computer proficiency.
  • Possess a positive attitude and ability to thrive under pressure in a fast-paced, team-oriented environment.
  • Effective communication skills with individuals from diverse backgrounds.
  • Ability to learn the menu thoroughly and respond to food and beverage inquiries from guests.
  • Capability to stand for extended periods.
  • Ability to perform high-quality work independently.
  • Must be able to safely lift and maneuver trays of food and other items.
  • Adhere to health, safety, and sanitation guidelines for all products.
  • Maintain regular and punctual attendance.
  • Availability to work evenings, weekends, and holidays as needed.