Retail Experience Specialist

2 weeks ago


Louisville, Kentucky, United States Bass Pro Inc Full time
Job Overview

We are seeking a Retail Experience Specialist to join our team at Bass Pro Shops. This role is responsible for creating a positive shopping experience for all customers by providing exceptional customer service and promoting programs and services.

Key Responsibilities:

  • Provide legendary customer service by greeting customers, answering questions, and resolving issues in a friendly and professional manner.
  • Promote programs and services such as CLUB Membership, VOC, and In-Store Pick-up to increase sales and drive business growth.
  • Assist customers with purchases, returns, and exchanges in a timely and efficient manner.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.


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