Boat Service Operations Manager

3 weeks ago


Lawrenceville, Georgia, United States Bass Pro Inc Full time

**Job Title:** Boat Service Operations Manager

**Location:** Bass Pro Inc.

**Salary:** Estimated $65,000 - $85,000 per year based on experience and qualifications.

**About the Role:

Job Description

This is an exciting opportunity to join our team as a Boat Service Operations Manager at Bass Pro Inc. As a key member of our service department, you will be responsible for managing and directing the daily activities of our associates in the boat service area.

Main Responsibilities:

  • Manage and direct the daily activities of associates in the boat service area, including scheduling and assigning work orders.
  • Ensure that all work orders are completed to the customer's satisfaction on a timely basis.
  • Maintain a safe, clean, and secure work environment.
  • Support a strong commitment to world-class customer service and ensure a pleasant and productive shopping experience for all customers.
  • Assist with staff selection, training, and performance evaluations.
  • Coordinate special events and promotional activities.
  • Manage and maintain accurate unit and parts inventories.
  • Resolve customer and associate opportunities.

Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 2-4 years of experience in retail boating or a similar industry.
  • Supervisory experience is a plus.
  • The ability to calculate figures and amounts such as discounts, commissions, and percentages.
  • The ability to read and analyze certain reports.
  • Effective communication and interpersonal skills.
  • The ability to establish and maintain effective working relationships with co-workers, associates, customers, and corporate staff.

Benefits

We offer a comprehensive benefits package, including:

  • Medical, dental, and vision insurance.
  • A health savings account and flexible spending account.
  • 401(k) retirement savings plan.
  • Paid holidays, vacation, and sick time.
  • Bass Pro Cares Fund.
  • And more

About Us

Bass Pro Inc. is an equal opportunity employer. We strive to create a diverse and inclusive workplace where everyone feels valued and respected. If you're passionate about delivering exceptional customer service and have a knack for leading high-performing teams, we want to hear from you



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