Assistant Store Leader
1 day ago
Quick Quack Car Wash is seeking a highly motivated and experienced Assistant Store Leader to join our team. As a key member of our store operations team, you will be responsible for leading the daily operations of the store, developing and implementing business strategies, and driving sales growth.
Key Responsibilities- Assist the Store Leader in hiring and training new team members
- Coordinate the day-to-day workflow of team members and provide direction as needed
- Assist with employment actions, including discipline and termination of team members in accordance with company policy
- Monitor store performance and identify opportunities to increase productivity and efficiency
- Provide excellent customer service and resolve customer complaints
- Enforce the proper use of sales pitches with the team
- Maintain proper cash accountabilities at POS registers
- Strong leadership and communication skills
- Excellent customer service skills
- Ability to read, count, and write accurately
- Ability to work various hours, weekends, and holidays
- Ability to smile and maintain a clean appearance as per the dress and grooming standards
- Ability to assign and delegate tasks
- High school diploma or equivalent preferred
- Prolonged periods of standing and working on the cash register or related equipment
- Ability to lift up to 15 pounds at times
- Planning & Organizing: Drive memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience
- Business Acumen: Contribute to the overall financial success of the store by partnering with the Store Leader to analyze reporting and daily trends to make strategic business decisions
- Inspiring Others: Motivate and inspire the team through Quick Quack's core values (Smart, Kind & Driven)
- Execution: Clearly communicate the standards of Quick Quack Car Wash and monitor outcomes to ensure everyone adheres to companywide policies and procedures
- Delegation & Empowerment: Provide clear expectations, involve others in developing plans, and hold team members accountable to customer service standards
- Selecting Talent: Recruit and hire strong talent to ensure the store is always staffed to meet business needs
- Building Talent: Develop the team to ensure they provide outstanding service and are prepared for future growth
- Coaching: Provide ongoing performance feedback through real-time coaching, 1 on 1s, and individual development plans
- Decision Making: Actively seek data from a variety of sources to identify opportunities and make rapid and well-informed decisions to improve results
- Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits
Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years. Must have a current Driver's License (not suspended or expired).
Salary Description$16.50-$18.50
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