Customer Service Representative

4 weeks ago


Kingsville, Texas, United States Mark Copeland - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Mark Copeland - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with our agency team members, and anticipating the needs of our community members.

We are seeking a driven and empathetic team member who is customer-focused and possesses strong communication and interpersonal skills. If you are a detail-oriented and multitasking individual with previous customer service experience, we encourage you to apply.

Responsibilities:
  • Respond to customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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