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Corporate Credit Manager

2 months ago

Mentor, Ohio, United States Avery Dennison Full time
Job Title: Corporate Credit Manager

Avery Dennison is seeking a highly skilled Corporate Credit Manager to join our North American Shared Services Organization (NASSO). This key role will be responsible for leading the operations of a credit team for Business Units within the North America region.

Key Responsibilities:
  • Partner with Sales, Finance, Customer Service, and our Outsource Service Provider to optimize A/R working capital and manage customer risk
  • Develop and maintain close working relationships with area VP's, Finance Directors, Sales managers and Account Managers
  • Manage, lead, motivate and develop team members through effective leadership, coaching and training; complete performance management process, including goal setting and defining metrics
  • Assist in developing and implementing a plan to achieve AR goals, monitor/measure receivable performance and provide support
  • Provide training and education related to credit policies and procedures
  • Identify staffing issues with performance evaluations, training and resources
  • Establish and approve credit lines and limitations of customer accounts
  • Review A/R agings with team members and resolve excessive past due transactions
  • Minimize past due exposure, ensure adherence to payment terms while limiting bad debt, improving sales and building customer relationships
  • Support working capital initiatives around free cash flow
  • Implement plans for maximizing cash collections and appropriate handling of the accounts receivable portfolio
  • Negotiate the resolution of collections matters with customers
  • Run reporting and analysis of key AR metrics and results
  • Support A/R management with the business process improvement design and implementations
  • Review and approve refund checks
  • Execute decisions for problem solving, credit limitations, credit hold shipments, and negotiate payment settlements to make quality credit decisions
  • Support key initiatives and special projects as needed
Requirements:
  • Bachelor's Degree in Finance or Accounting
  • 5+ years of credit & collections experience with supervisory or lead experience a plus
  • Thorough understanding of fundamental concepts, practices and procedures of credit and collections, as well as best in class processes
  • Strong financial, accounting and analytical skills and high attention to detail
  • Possess effective supervisory skills
  • Mainstream ERP and/or financial system(s) experience preferred
  • Experience of Oracle would be a preference but not required
  • Understanding of the end to end order to cash process
What We Offer:
  • Strong oral, written communication and presentation skills
  • Strong project management and business partnering skills; proven track record of collaborating across functions
  • Fundamental intellectual curiosity and ability to anticipate the next question
  • Have a continuous learning approach and take initiative to act on data/intuition; provide proactive insights that drive action and execution, leading to results
  • Ability to handle several tasks simultaneously and prioritize/re-prioritize workload (individually and for direct reports) to meet deadlines in dynamic business conditions
  • Handle ongoing needs of our internal and external customers

Avery Dennison is an equal opportunity employer and welcomes applications from diverse candidates. If you require accommodations to view or apply for a job, alternative methods are available to submit an application. Please contact or to discuss reasonable accommodations.