Footwear Associate Manager

3 weeks ago


Aurora, Illinois, United States Rack Room Shoes Full time
Job Summary
Rack Room Shoes is seeking a skilled and customer-oriented Footwear Associate Manager to lead our sales team at the Chicago Premium Outlets location. As a Footwear Associate Manager, you will be responsible for ensuring a positive customer experience, driving sales growth, and maintaining a high level of customer satisfaction.

Key Responsibilities
* Lead by example and demonstrate exceptional customer service skills to set the tone for the sales team
* Analyze sales data and identify opportunities to increase sales and improve customer engagement
* Collaborate with the sales team to develop and implement strategies to meet sales goals and improve customer satisfaction
* Ensure accurate and efficient processing of sales transactions and maintain a clean and organized store environment

Requirements
* High school diploma or equivalent required; experience in retail management, preferably in specialty retail or footwear, preferred
* Strong leadership and communication skills
* Ability to analyze data and make informed decisions to drive sales growth and improve customer satisfaction
* Physical stamina to stand for long periods, lift up to 25 pounds, and move quickly around the sales floor

What We Offer
* Competitive salary: $60,000 - $70,000 per year, depending on experience
* Opportunities for advancement within the company
* Comprehensive training program to help you succeed in your role
* A fun and supportive work environment with a focus on teamwork and customer satisfaction


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