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Concierge - Waldorf Astoria Las Vegas
1 month ago
Job Summary
A Concierge is responsible for providing exceptional guest experiences at the Waldorf Astoria Las Vegas. As a key member of our team, you will be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity.
Key Responsibilities
- Provide information, recommendations, and booking services for guest inquiries, including directions, hotel services, transportation, and travel arrangements.
- Process and deliver messages for guests, retrieve mail and packages, and arrange activities and services.
- Respond to special requests for services, including medical care and child care.
- Register VIP guests and promote company marketing programs.
Requirements
- Demonstrate a passion for delivering exceptional guest experiences.
- Exhibit integrity, leadership, teamwork, and ownership in all aspects of the job.
- Display quality, productivity, dependability, customer focus, and adaptability.
About Hilton
Hilton is a leading global hospitality company with a rich history of providing exceptional guest experiences. Our vision is to fill the earth with the light and warmth of hospitality, and we strive to create remarkable experiences for our guests every day.
