Service Financial Coordinator

22 hours ago


Grand Rapids, Michigan, United States Sunrise Systems, Inc. Full time
Job Title: Service Financial Coordinator

At Sunrise Systems, Inc., we are seeking a highly skilled Service Financial Coordinator to join our team. As a Service Financial Coordinator, you will be responsible for managing the financial and operational aspects of our service activities.

Key Responsibilities:
  • Support business leaders by creating and interpreting financial and operations reports.
  • Collect, validate, input, and reconcile cost data into system applications.
  • Receive and reconcile purchase orders.
  • Ensure material and labor costs are posted to correct work orders in a timely manner.
  • Coordinate payroll activities for Service in the district and ensure technicians post their time on a daily basis.
  • Review billing backlog and coordinate/communicate with Fulfillment Leaders, Field Technicians, other Service Leaders, customers, and process warranty claims as necessary to resolve obstacles.
  • Research and resolve invoice disputes.
  • Set-up service agreements in system application based on transition documents.
  • Perform the invoicing process for internal and customer applications.
  • Perform general administrative functions to support the Service processes and Service Department.
  • Additional responsibilities as assigned.
Requirements:
  • Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment.
  • Strong communication skills, verbal and written, required.
  • Intermediate to advanced proficiency in Microsoft Office Suite.
  • Strong organizational, time management skills.
  • Flexibility to work outside normal working hours, as required.
  • Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
  • High level of professionalism and diplomacy.
  • Strong customer focus skills.
  • Strong project management skills and high attention to detail.
  • Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment. Work effectively in diverse team environment.
  • Working knowledge of refrigeration systems, service agreements.
  • Ability to work both individually and as a team with minimum supervision.


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