Insurance Industry Career Professional

1 month ago


Osage, Iowa, United States Skywalk Group Full time

Cresco Insurance Agency, in partnership with First MainStreet Insurance, is seeking an Account Manager to join its team in Osage, IA. As an Account Manager, you will play an essential role in enhancing relationships with our valued clients. Overseeing a diverse portfolio of accounts, you will serve as the primary point of contact, gaining a deep understanding of each client's unique needs, and collaborating closely with our internal teams to deliver exceptional service and customized protection policies.

Key Responsibilities:
  • Develop and maintain strong relationships with assigned accounts, regularly communicating with clients to proactively address needs and concerns regarding their insurance policies
  • Seek opportunities to enhance understanding of insurance industry trends, market conditions, and competitors to more effectively meet account needs
  • Oversee all account activities within the agency management system (EPIC) and ensure the accuracy of all data
  • Monitor account satisfaction levels and identify opportunities for growth in both renewals and new business
Benefits and Perks:
  • Comprehensive Healthcare Coverage
  • Generous PTO & Sick Time
  • New Business Incentives & Annual Bonus
  • Short-Term & Long-Term Disability Insurance
  • 401(k) plan with company match
  • Life Insurance
  • and more
Requirements:
  • High School Diploma or GED required
  • 1+ years of account management, customer relationship management, sales, or related industry experience
  • Proficiency with Microsoft Office programs; experience with service management software like EPIC is a plus
  • Excellent communication and interpersonal skills
  • Insurance license, or willingness to obtain within 90 days of hire (with company assistance)


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