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Automotive Repair Specialist

2 months ago


West Hartford, Connecticut, United States Pep Boys Full time
Job Summary

We are seeking a highly skilled Automotive Technician to join our team at Pep Boys. As a key member of our service team, you will be responsible for diagnosing and repairing complex vehicle issues, providing exceptional customer service, and collaborating with colleagues to drive business growth.

Key Responsibilities
  • Diagnose and repair vehicle systems, including brake, exhaust, electrical, suspension, and air conditioning systems.
  • Perform routine maintenance and repairs on vehicles, adhering to manufacturer specifications and industry standards.
  • Communicate effectively with customers, explaining technical diagnoses and repair options in a clear and concise manner.
  • Collaborate with colleagues to share knowledge, best practices, and technical expertise, driving team success and customer satisfaction.
  • Stay up-to-date with the latest automotive technologies, attending training sessions and workshops to enhance technical skills.
  • Participate in quality control processes, ensuring high-quality repairs and customer satisfaction.
Requirements
  • High School Diploma or equivalent required.
  • 3+ years of experience in automotive repair and diagnosis.
  • ASE certifications (A4, A5, A1, A6, A7, A8, L1) preferred.
  • Section 609 certification required.
  • State Inspection license (if applicable).
  • Valid driver's license.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
Physical Demands
  • Frequent lifting, carrying, and placing of merchandise and supplies up to 50 pounds.
  • Prolonged standing, walking, and reaching.
  • Ability to communicate effectively in person, by phone, or using telecommunications equipment.
  • Visual verification of information, often in small print.
  • Safe operation of a motor vehicle.