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Customer Service Ambassador

1 week ago


Winchester, Virginia, United States LoanMax Title Loans Full time
Job Summary

We are seeking a highly motivated and results-driven Customer Service Representative to join our team at LoanMax Title Loans. As a key member of our staff, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our valued customers.

About Us

LoanMax Title Loans is one of the most respected title loan companies in America, with over 1,000 stores across more than 20 states nationwide. Since our inception in 1990, we have been committed to helping customers access fast and hassle-free cash when they need it most. Our mission is to provide short-term loans with straightforward terms, transparent pricing, and exceptional customer service.

Your Role

As a Customer Service Representative, your primary responsibilities will include:

• Assisting potential borrowers and current customers with questions and concerns regarding our loan products

• Evaluating vehicles and managing customer loans and payments

• Providing daily communication with customers regarding their accounts and making courtesy calls as needed

Requirements

To be successful in this role, you must possess the following skills and qualifications:

• A high school diploma or equivalent

• Previous customer service experience

• Computer and data entry skills

• Excellent communication and interpersonal skills

• Ability to work full-time with a rotating Saturday schedule

What We Offer

At LoanMax Title Loans, we value our employees and offer a range of benefits, including:

• Competitive salaries

• Paid holiday time

• Vacations

• Paid on-the-job training

• Full-time positions with a Monday-to-Friday schedule and rotating Saturdays

Why Choose Us

LoanMax Title Loans is a dynamic and growing company that offers a unique opportunity for career advancement and professional growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.