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Sales Associate

2 months ago

Fostoria, Ohio, United States Great Lakes Ace Hardware Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Great Lakes Ace Hardware in Fostoria, OH. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide outstanding customer service, answering questions and assisting customers in finding products
  • Generate sales by using the S.A.L.E.S. process to help customers find everything on their lists
  • Complete all company and departmental paperwork accurately, including price change bulletins and inventory adjustments
  • Receive, open, and unpack merchandise, checking paperwork against items received and replenishing stock as needed
  • Display and maintain merchandise on end caps, shelves, counters, or tables, following company plan-ogram and building displays to attract customers and promote sales
  • Maintain on-hand integrity through inventory adjustment reports, including cycle count and negative on-hand
  • Follow the nightly maintenance checklist to ensure proper store recovery and cleanliness
  • Stay up-to-date on new products and ad merchandise, and have a working knowledge of store tools and procedures
  • Practice loss prevention techniques to minimize shoplifting losses
Requirements
  • 6 months related experience and/or training preferred
  • Ability to read and interpret documents, write routine reports, and speak effectively with customers or associates
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form
Work Environment

The work environment is fast-paced and dynamic, with a moderate noise level. The associate will be required to walk, use hands to finger, handle, or feel objects, tools, or controls, talk and hear. The employee will frequently be required to climb ladders and stand and reach with hands and arms. The associate must regularly lift and/or move up to 40 pounds and frequently lift and/or move up to 50 pounds with assistance.

Great Lakes Ace Hardware is an equal opportunity employer and is committed to a policy of promoting equal employment opportunities. We recognize the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.