Guest Service Ambassador

4 days ago


Salisbury, North Carolina, United States Novant Health Full time

Serve as a champion of exceptional patient experiences at Novant Health.

As a Guest Service Ambassador, you will be responsible for providing personalized support to patients and their families, ensuring their needs are met throughout their care journey.

Key responsibilities include providing timely service recovery, maintaining a welcoming environment, and collaborating with clinical teams to ensure seamless care delivery.

We offer a competitive salary range of $48,000 - $68,000 per annum, depending on experience.

Qualifications include a high school diploma or equivalent, with a minimum of two years' experience in a customer-facing role. Proficiency in Microsoft Office and excellent communication skills are also essential.



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