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Client Relationship Specialist

2 months ago

Moorpark, United States U.S. Bank National Association Full time
Job Description

At U.S. Bank National Association, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building and maintaining strong relationships with our clients, providing them with expert guidance and support to achieve their financial goals.

Key Responsibilities:
  • Build and foster relationships with clients through proactive outreach and follow-up, understanding their financial needs and preferences.
  • Identify and recommend solutions that meet clients' unique goals and needs, leveraging our digital products and services.
  • Develop and maintain a deep understanding of our consumer and business banking products and services, including digital offerings.
  • Provide exceptional customer service, ensuring a consistent and optimal client experience.
  • Collaborate with branch team members and partners to deliver seamless client experiences.
  • Stay up-to-date on industry trends and regulatory requirements, ensuring compliance with all relevant laws and regulations.
Requirements:
  • High school diploma or equivalent.
  • Typically 1-2 years of job-related, retail banking experience or a combination of experience and commensurate training.
Preferred Skills:
  • Proven ability to build and foster relationships with clients through proactive outreach and follow-up.
  • Effective communication and interpersonal skills.
  • Basic knowledge of applicable bank and branch policies, procedures, and support systems.
  • Proven customer service skills.
  • Experience with digital products and self-service technologies.

We offer a comprehensive benefits package, including competitive pay, health insurance, retirement plans, and paid time off. If you're passionate about delivering exceptional customer experiences and building strong relationships, we encourage you to apply for this exciting opportunity.