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Quality Assurance Manager

2 months ago

Madison, Wisconsin, United States MS Companies Full time

MS Companies is seeking a highly motivated Bilingual Quality Supervisor who can manage a team of inspectors, maintain customer satisfaction, while utilizing our proprietary technology. The successful candidate will be experienced in managing a team and possess excellent communication skills. We offer comprehensive insurance and benefits, as well as competitive salaries and bonuses, making this an excellent opportunity for the right professional.

Desired Experience

  • 2-3 years' experience in leading/supervising employees (min 5 employees) in manufacturing/light industrial environment.
  • A disciplined approach to managing responsibilities
  • A proven self-starter looking for autonomy to set and achieve goals
  • Customer service/relationship management expertise
  • Flexibility to work on any shift
  • Bilingual(English/Spanish)

Job Summary and Benefits:

Shift: 1st Shift

Percentage of Travel:

Pay Rate: $19.00-$22.00 per hour

$100 Referral Bonus

  • Weekly Pay (Daily Pay Available)
  • Comprehensive Insurance and Benefit Packages
  • Opportunity for Career Growth and Development
  • Part of a rapidly growing, technology-focused team

Responsibilities

  • Maintain safe & clean work environments
  • Develop work instructions
  • Provide quality manufacturing support by compiling, initiating, sorting, and analyzing production records and suggesting cost reductions
  • Maintain quality by monitoring the process, control points, equipment, and personnel
  • Communicate expectations to employees, monitor and appraise job results, enforce systems, policies, and procedures
  • Maintain collaborative relationships with customers
  • Coaching, counseling, and disciplining employees as required
  • Complete production plan by scheduling and assigning personnel as necessary
  • Maintain quality staff and service by training employees
  • Enter time, data, and other business inputs into automated system in an accurate and timely fashion to maintain customer satisfaction and employee morale
  • Resolve personnel problems by employee complaints and collaborate with HR

MS Companies takes pride in helping you achieve your career goals. With our proprietary technology, including our employee engagement app and digital time-entry platform, you can propel your career to new heights. Take control of your future.