Financial Institution Operations Manager
7 days ago
INNOVATIONS FINANCIAL CREDIT UNION is seeking an experienced Financial Institution Operations Manager to lead our medium-sized branch in providing exceptional service to members and driving business growth.
About the Role:
The successful candidate will be responsible for directing the operations of the branch, ensuring it meets organizational financial, operational, service, and growth plans. This includes promoting a cross-sales culture, underwriting consumer loans, managing and developing branch personnel, and monitoring operating results.
Key Responsibilities:
- Proactively promote a cross-sales culture within the branch by example and training employees to identify opportunities.
- Ensure branch annual product sales goals are achieved and participate in lending and operations promotions.
- Underwrite consumer loans up to the assigned amount and review decisions made by subordinate personnel.
- Manage and develop branch personnel, including administering performance evaluations and recommending personnel actions.
- Monitor branch operating results, take corrective action as needed, and ensure member service standards are met.
Requirements:
- A minimum of five years of experience in a similar or related role.
- Excellent verbal and written communication skills, strong supervisory and leadership skills.
- Extensive knowledge of the industry's principles, procedures, and best practices.
- Proficient with Microsoft Office Suite or related software.
Salary and Benefits:
We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, 401(k) matching, paid holidays, and more.
About Us:
INNOVATIONS FINANCIAL CREDIT UNION is a not-for-profit financial cooperative dedicated to serving our members and the community. We value integrity, teamwork, and innovation in all that we do.
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