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Healthcare Access Specialist
2 weeks ago
About the Role
We are seeking a dedicated Healthcare Access Specialist to join our team at Sea Mar Community Health Centers. In this role, you will work closely with our Managed Care Department to ensure seamless access to healthcare services for our patients.
Key Responsibilities
- Serve as a primary liaison between clients and our clinic, focusing on alleviating barriers to service and helping patients establish Sea Mar as their medical home.
- Assist with public health coverage program applications, ensure patients have selected a primary care provider, assist in scheduling appointments and identifying other health care services available.
- Participate in outreach activities and contribute to corporate marketing campaigns, distributing informational materials approved by the Managed Care Department.
- Maintain activity records, submit progress reports as directed by the Managed Care Department.
Requirements
- High School graduation; AA or BA in Social Services is preferred.
- At least 1 year of customer service experience is required; preferably in a healthcare environment.
- The applicant must be able to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
About Us
Sea Mar Community Health Centers is a community-based organization committed to providing quality, comprehensive health, human, housing, educational, and cultural services to diverse communities. We strive to create a culturally sensitive environment for all our patients.