Senior User Experience Designer

1 week ago


Santa Clara, California, United States Amazon Full time
About the Role

We are seeking a Senior User Experience Designer to join our Amazon Pay Design team. As a key member of our team, you will be responsible for designing and delivering exceptional user experiences that meet the needs of our customers.

Key Responsibilities
  • Develop and socialize experiences that drive engagement and excitement throughout the organization, working closely with partners in research, design, and product management across Amazon.
  • Analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences to our most challenging and high-impact areas.
  • Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups, and prototypes to communicate high-level design strategies.
  • Responsible and effectively advocate for the customer in a corporate environment, fostering a shared understanding of the customer-centric intersection between design, technology, and business.
  • Deliver high-quality creative products while insisting on high standards and attention to detail.
  • Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.
  • Help nurture a thriving design culture.
About the Team

The Amazon Pay Design team designs the global shopping experience for Amazon customers wanting to leverage their account and benefits with external merchants, in-store and online.

We own and design the features that make it easy for customers to discover, evaluate, and transact with merchants.

Our team is uniquely positioned to drive innovation, leveraging insights from customer and merchant research, defining problem statements that address pain points and opportunities, ideating on solutions, building prototypes, and testing/validating with customers.

Requirements
  • 10+ years of design experience
  • Knowledge of usability principles and techniques
  • Available online portfolio
  • Experience in delivering design solutions for projects of large scope and complexity
  • Experience designing customer-facing retail products
  • Experience defining and maintaining design patterns and UX standards
Preferred Qualifications
  • Experience applying Scrum to visual or UX design processes
  • Experience with UX design of complex workflows
  • Experience working with stakeholders to plan and execute programs that are strategic in nature
  • Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps
Compensation

The base pay for this position ranges from $113,000/year in our lowest geographic market up to $211,600/year in our highest geographic market.

Pay is based on a number of factors, including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company, offering a full range of medical, financial, and/or other benefits, in addition to a competitive salary.



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