Current jobs related to Front Desk Representative - Calistoga, California - Auberge Resorts

  • Guest Services Associate, Mount View Hotel

    3 weeks ago

    Calistoga, California, United States Four Sisters Inns Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Guest Services Associate to join our team at Mount View Hotel & Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and friendly greetings to...

  • Bell Attendant/Guest Services Attendant

    3 weeks ago

    Calistoga, California, United States Four Seasons Hotels Limited Full time

    About Four Seasons:Four Seasons is a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe in recognizing a familiar face, welcoming a new one, and treating...

  • Front Desk Agent

    5 months ago

    Calistoga, United States Auberge Resorts Full time

    Company Description A century ago, Calistoga was a town centered around its bubbling natural hot springs and the beautiful weather of the Napa Valley. Today, it's a bucket-list destination for ardent wine lovers, foodies and wellness seekers for its particularly enviable version of the "good life." Solage was created to reflect its hometown spirit, drawing...

Front Desk Representative

2 months ago

Calistoga, California, United States Auberge Resorts Full time
Front Desk Agent

At Auberge Resorts Collection, we're seeking a skilled Front Desk Agent to provide exceptional guest experiences at our Solage property. As the first point of contact, you'll set the tone for our guests' stay, ensuring a memorable and positive experience from check-in to check-out.

Key Responsibilities:
  • Greet guests upon arrival and facilitate smooth check-in/check-out processes
  • Provide information about hotel services, amenities, and policies
  • Handle room reservations, confirm guest details, assign rooms, and communicate any special requests or accommodations to relevant departments
  • Provide excellent customer service by addressing guest inquiries, concerns, and requests promptly and professionally
  • Process payments, verify payment information, and handle financial transactions accurately
  • Serve as a central point of communication, relay messages between guests and other hotel departments, and maintain accurate records of guest interactions and requests

Requirements:

  • 1 year of experience in a similar role
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks efficiently
  • Familiarity with hotel management systems and basic computer skills

About Us:

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. We invite guests to create unforgettable stories in some of the world's most desirable destinations. Our properties share a crafted approach to luxury, bringing the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service.

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. We provide equal employment opportunities to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.