Pool Service Technician

2 weeks ago


Punta Gorda, Florida, United States Fluidra North America Full time

Job Summary

We are seeking a skilled Pool Service Technician to join our team at Fluidra North America. As a key member of our service team, you will be responsible for providing exceptional service to our customers by ensuring the timely, accurate, and professional maintenance of Fluidra products.

Key Responsibilities

  • Schedule and perform service calls in a timely and organized manner.
  • Educate dealers and pool owners on proper product installation, operation, maintenance, and service.
  • Deliver product training seminars as requested by dealers and Fluidra sales managers.
  • Instruct dealers on Fluidra's warranty guidelines and claims processing procedures.
  • Represent Fluidra at local and national trade shows and seminars, in conjunction with Fluidra sales and marketing personnel.
  • Work closely with Fluidra sales managers to promote Fluidra products and services.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence.
  • Communicate and present effectively before groups of customers or employees of organizations.
  • Ability to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Up to 75% travel.

Requirements

  • 5+ years of industry experience, in addition to significant customer service experience.
  • Outstanding communication and presentation skills.
  • Positive attitude.
  • Strong technical and mechanical aptitude.
  • Strong working knowledge of pool/spa operation, including significant experience in pool/spa product installation and repair.
  • Working knowledge of MS Office and email software.
  • Must take direction well, follow instructions carefully, and exercise sound judgment in the course of assisting customers.
  • Must have a clean driving record.

What We Offer

  • An exciting opportunity to work with a company that offers a competitive total rewards package, including 2 weeks of vacation, 11 paid holidays, full range of health benefits, 401(K) matching, health and wellness programs, gym reimbursement, educational assistance, company-sponsored FUN events, and generous product discounts.


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