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Client Relations Associate

2 months ago

Eureka, California, United States Scott Hammond - State Farm Agent Full time
Job Overview

Benefits:

  • Performance-based bonuses
  • Attractive salary package
  • Complimentary snacks and meals
  • Career advancement opportunities
  • Paid leave
  • Access to wellness programs

ROLE SUMMARY: Scott Hammond - State Farm Agent is in search of a detail-oriented and efficient professional to handle administrative responsibilities and assist insurance agents in acquiring and retaining clients. As an Account Associate within our agency, your meticulous nature, commitment to client service, and sales-oriented mindset will prepare you for this dynamic role. Your efforts as a proactive individual who excels in a fast-paced setting will create pathways for career growth and increased earnings.


We are eager to integrate your enthusiasm and marketing insights into our team as we strive for collective success.


KEY RESPONSIBILITIES:

  • Build and maintain customer relationships, ensuring timely follow-ups.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Implement a customer-centric, needs-based review process to inform clients about available insurance solutions.
  • Utilize effective communication skills to meet customer needs while fostering business growth.

REQUIREMENTS:

  • Strong dedication to customer service
  • Preferred experience in sales (including retail, telemarketing, or inside/outside sales)
  • Ability to obtain Property and Casualty License
  • Ability to secure a Life/Health License
  • Capability to meet agreed-upon marketing objectives
  • Interest in promoting products and services tailored to customer needs

ADDITIONAL BENEFITS:

  • Base salary plus commission/bonus structure
  • Paid time off for vacations and personal/sick days
  • Profit-sharing opportunities
  • Potential for growth and advancement within the office