Lab Services Specialist

3 weeks ago


Los Angeles, California, United States One Medical Full time

We're challenging the industry status quo by making quality care more affordable, accessible and enjoyable. At One Medical, we're on a mission to transform healthcare, improving the experience for everyone involved.

Our Approach

We offer seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns. Our focus is on active daily management, scheduling, inventory, and facilities support. As a Flex One Medical Lab Services Specialist/Member Support Specialist, you will provide an exceptional experience for our patients, removing barriers to care and ensuring a truly exceptional in-office experience.

Your Role
  • Provide best-in-class venipuncture services
  • Perform extended scope duties
  • Maintain high standards of in-office care
  • Continuing to care for members beyond the lab room

You will use C-I-CARE principles in all patient interactions, ensure a fluid and positive in-office experience, and contribute to team development through rounding, attending team huddles, and participating in team problem solving. Additional responsibilities include performing opening and closing duties, maintaining the look and feel of patient and employee-facing spaces, and mastering our technology suite including Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System.

Requirements
  • An active phlebotomy certification
  • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist
  • Strong written and verbal communication skills
  • A High School Diploma or equivalent
  • Proficiency in computer technology
  • Experience working on collaborative, diverse, multi-disciplinary teams
  • A proven ability to display confidence and instill trust during the collection process
What We Offer
  • A competitive salary: $60,000 - $80,000 per year
  • Paid sabbatical
  • Employee assistance program
  • Competitive medical, dental and vision plans
  • Free One Medical memberships
  • Pre-tax commuter benefits
  • PTO cash outs


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