Eye Care Specialist

3 weeks ago


Hastings, Nebraska, United States Shopko Optical Full time

We are committed to delivering high-quality products and services to our patients, and we are seeking a dedicated and detail-oriented Sales Consultant - Eyewear to join our team in Hastings, NE.

The estimated salary for this position is $48,000 per year, plus benefits and incentives.

We offer a comprehensive benefits package, including 401K with match, vacation pay, volunteer time off, sick pay, health and wellbeing benefits, voluntary/cafeteria offerings, employee assistance program, on-the-job training and certification, and teammate recognition program.

As a Sales Consultant - Eyewear, you will have the opportunity to work with a diverse range of patients, analyzing their eyewear needs and recommending the perfect solution.

Key Responsibilities:

  • Provide excellent customer and patient service according to company and Optical Center standards
  • Analyze patient eyewear needs and recommend specific lenses, lens coatings and frames to satisfy patient needs
  • Assist patients in selecting frames according to style and color, ensuring frames are coordinated with facial and eye measurements and optical prescriptions
  • Order and dispense eyewear accurately and professionally
  • Assist patients with proper frame repairs and adjustments
  • Show patients how to insert, remove and care for their contact lenses
  • Assist Optometrist with case histories and screenings

Requirements:

  • High School Graduate or equivalent
  • Maintain license as required by state
  • To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules
  • Previous experience in an office and/or optical dispensing is preferred
  • Able to handle multiple customer interactions/phone calls at a time
  • Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

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