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Assistant General Manager
2 months ago
We are seeking a highly skilled and experienced Assistant General Manager to join our team at Lodgco Hospitality. As a key member of our leadership team, you will be responsible for providing strategic direction and guidance to our hotel operations, ensuring exceptional guest experiences, and driving revenue growth.
Key Responsibilities:- Manage all aspects of hotel operations, including guest relations, reservation management, staffing, training, record keeping, and payroll.
- Act as property Manager on Duty when assigned, ensuring seamless hotel operations.
- Assist the General Manager with all hotel, administrative, and human resources duties.
- Analyze and resolve work problems to achieve work-related goals.
- Participate in revenue management decisions and hold staff accountable for achieving revenue goals.
- Ensure all Front Desk employees adhere to rate and credit policies and procedures.
- Maintain online ordering of food, housekeeping, maintenance supplies, and other essential items.
- Assist the Sales Manager in actively selling the hotel to groups, meetings, and extended stay guests.
- Review discrepancy reports daily and take necessary steps to resolve and eliminate discrepancies.
- Set up controls and audit them regularly to ensure accuracy and completeness.
- Knowledge of all emergency procedures and how to act on them.
- Assist in ensuring staff continues to learn the importance of excellent guest service and implement training programs.
- Report any unusual occurrences or requests to the General Manager immediately.
- 2-3 years of hotel experience, preferably in a supervisor role.
- Hospitality degree, preferred.
- Valid driver's license and safe driving record.
- Satisfactory criminal background screening.
- Professional references.
- Strong Leadership and Teamwork abilities.
- Communication both verbal and written.
- Computer software skills.
- Time management and problem-solving skills.
- Self-motivated, well-organized, and goal-oriented.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, please submit your application.