Specialty Pharmacy Manager

1 day ago

Mt Vernon, Illinois, United States Visante® Inc. Full time
About Visante
We are a specialized consulting firm focused on helping hospitals and health systems accelerate strong clinical, operational, and financial performance through pharmacy. Our team of professionals brings deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly.

About the Position:
Visante seeks to hire a Pharmacy Manager for our Specialty Pharmacy Services line. Under the Visante Leadership team, this individual will provide strategic direction and leadership across all aspects of specialty pharmacy services at Client sites. Responsibilities include oversight of operational, financial, programmatic, clinical, and personnel activities to ensure excellence in patient care and customer service. The Pharmacy Manager will oversee the performance and outcomes of the pharmacy team, adjusting plans and priorities as needed to meet resource and operational challenges. Decisions will be guided by established policies, procedures, and organizational priorities, with guidance from Visante leadership on high-impact decisions.

Key Responsibilities:
  • Establish and maintain key processes to improve efficiencies, quality, and service.
  • Analyze operational performance and recommend and implement changes that improve effectiveness.
  • Stay informed of operational and regulatory changes affecting specialty pharmacy services.
  • Lead operational activities across the specialty pharmacy program, including:
    • Marketing initiatives
    • Prescription capture
    • Contract pharmacy agreements
    • Policy creation and implementation
    • Accreditation processes
    • Clinical services
    • Medication access services
    • Call center services
    • Dispensing procedures
    • Licensing and compliance requirements
  • Maintain a thorough understanding of prescription billing and reimbursement, serving as a resource regarding billing inquiries and issues.
  • Oversee the purchase of drugs and supplies and ensure appropriate records and documentation are maintained according to established standards/procedures.
  • Ensure compliance with the State Board of Pharmacy, CMS, and FDA regulations regarding the medication process (verification, compounding, packaging, labeling, and dispensing).
  • Oversee daily activities that support continuous quality improvement of patient care, including accurate dispensing of medications.
  • Monitor and remediate medication errors and implement controlled substance monitoring and surveillance programs.
  • Understand all specialty pharmacy accreditation standards, be accountable for achieving and maintaining necessary accreditation(s), and maintain organized and up-to-date documentation as required by accreditation bodies. Achieves and maintains specialty pharmacy accreditation (e.g., URAC, ACHC, etc.).
  • Lead Quality Improvement (QI) initiatives to enhance patient care and operational efficiency.
  • Act as an Operational and/or Clinical Pharmacist as necessary to support daily operations.
  • Assess and lead operational changes to strengthen pharmacy programs as needed.
  • Supervise Pharmacists, Pharmacy Technicians, and Medication Access Technicians, providing guidance and support for their professional development.
  • Provides administrative leadership in the absence of the site-specific Director of Pharmacy, including participation in rotating call schedules and emergency response, including weekends.
  • Ensure adherence to established standards, client and Visante policies and procedures.
  • Performs additional duties as assigned by the Visante Leadership team, or designated supervisor.
Qualifications and Skills:
Education:
  • Doctor of Pharmacy (PharmD) (Preferred) or B.S. Pharmacy (Required)
Experience/Training:
  • Five years of relevant experience (Required)
  • Post Graduate Year 1 Pharmacy Residency (PGY1) and/or PGY2 Residency (Preferred)
License/Certifications:
  • Washington State Board of Pharmacy licensure
  • American Heart Association BLS required within six months of hire
Other Skills:
  • Maintains effectiveness amidst significant changes in work responsibilities or environments
  • Adapts seamlessly to new work structures, processes, requirements, or cultures
  • Develops and uses collaborative relationships to facilitate the accomplishment of work goals
  • Identifies and comprehends issues, problems, and opportunities
  • Evaluates data from different sources to draw conclusions
  • Uses effective methods to select a course of action or devise appropriate solutions
  • Takes actions aligned with available facts, constraints, and probable outcomes
  • Handles adversarial situations effectively
  • Utilizes appropriate interpersonal styles and techniques to mitigate tension or conflict among multiple parties
  • Manages time and resources effectively to ensure efficient completion of tasks
  • Executes tasks with thorough consideration of all areas involved, regardless of size
  • Demonstrates care for all job-related facets
  • Meticulously verifies processes and tasks and maintains vigilance over time to ensure accuracy and completeness
Compensation and Benefits: Visante offers a competitive salary and benefits package.
  • 401(k)
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life/AD&D Insurance
  • Vision Insurance
  • Paid time off
Physical Demands and Work Environment: The physical demands outlined here represent those necessary for an employee to effectively perform the essential functions of this job. While performing job duties, the employee is regularly required to stand and/or sit for extended periods, particularly while working in the pharmacy. The role involves repetitive tasks such as typing, sitting, answering phones, and using computers and computer systems throughout the day. Specific vision abilities required for this position include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. The role is based in an indoor, climate-controlled environment when in the office.

Equal Opportunity Statement: Visante is an equal opportunity employer. Visante's people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations.

Contact Information: For questions, please contact Stacy Mason, Sr. Director of Human Resources at [email protected].

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