Bank Teller

We are seeking a highly skilled and customer-focused Bank Teller to join our team at Adirondack Trust Company. As a Bank Teller, you will be the face of our organization and responsible for providing exceptional service to all customers.

Key Responsibilities:

• Process personal and business checking and savings deposits in the form of cash or check.
• Verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit.
• Cash checks according to regulation protocol.
• Accept loan and/or tax payments. Verify payment amount and issue receipt.
• Process Money Orders and Treasurer's Checks.
• Ensure teller station is properly supplied, balance drawer daily, including periodic batching of cashed checks, count and roll loose coins.
• Balance and update savings passbooks.
• Answer any and all customer questions, resolve customer problems, help with account statements, and refer customers to the proper department for issues that cannot be resolved at the teller line.
• Ensure customer satisfaction while adhering to company and regulatory policies.

Requirements:

• A High School Diploma or GED equivalent is required.
• Cash handling, and customer service experience is required.
• Strong interpersonal relationship skills and the demonstration of effective listening and communication abilities are highly recommended.

Physical Demands:

• Must be able to hear well enough to communicate with customers, co-workers, and outside bank personnel.
• Communicate Orally.
• Normal daily physical activities to include: walking, standing, sitting, stooping, bending, pushing, and pulling.
• Must be able to read reports and use computer.
• Occasionally will lift 20-30 pounds (files, cash drawer, etc.).

Adirondack Trust Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, transgender status, gender identity, gender dysphoria, sexual orientation, national origin, physical or mental disability, protected veteran status, marital and familial status, domestic violence victim status, known relationship or association with any member of a protected class or other characteristics protected by applicable law.