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Retail Sales Associate

2 months ago

Concord, New Hampshire, United States HomeGoods Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Floor Associate to join our team at HomeGoods. As a Sales Floor Associate, you will be responsible for delivering an exceptional customer experience, ensuring a clean and organized store environment, and adhering to all operational, merchandise, and loss prevention standards.

Key Responsibilities
  • Customer Experience: Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Store Environment: Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Merchandise Management: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Recovery and Organization: Initiate and participate in store recovery as needed, maintaining all organizational, cleanliness, and recovery standards for the sales floor.
  • Communication and Teamwork: Provide and accept recognition and constructive feedback, working effectively with peers and supervisors.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to respond appropriately to changes in direction or unexpected situations.
  • Communication and Organization: Possess strong communication and organizational skills, with attention to detail and the ability to multi-task.
  • Flexibility and Adaptability: Able to work a flexible schedule to support business needs, with the ability to lift heavy objects with or without reasonable accommodation.
What We Offer

As a Sales Floor Associate at HomeGoods, you will be part of a dynamic and supportive team, with opportunities for growth and development. We offer a competitive hourly rate, as well as a range of benefits, including associate discounts, EAP, smoking cessation, bereavement, and more.