Service Manager for Rental Equipment
4 weeks ago
Cold Air Rentals is seeking a highly skilled Service Manager to oversee the efficient and effective functioning of our service operations. This individual will be responsible for scheduling and installing rental equipment at customer locations, estimating customer opportunities, and assisting with adding new business.
The ideal candidate will have excellent communication skills, strong customer service presence, and be sales-oriented. They will also have the ability to work independently and as part of a team, with a focus on customer satisfaction.
The Service Manager will be responsible for:
- Overseeing branch service operations to ensure efficient and effective functioning
- Scheduling and installing rental equipment at customer locations
- Estimating customer opportunities and assisting with adding new business
- Helping to create an operational staff with HVAC technical skills and a focus on customer satisfaction
- Traveling to Charlotte, NC for training
The Service Manager will also be responsible for:
- Helping the sales team execute strategies to achieve sales targets and maximize revenue
- Communicating with customers to schedule installations and provide service status updates
- Developing and maintaining strong customer relationships to foster loyalty and repeat business
- Ensuring branch operations comply with company policies, industry regulations, and safety standards
Qualifications:
- Mechanical, HVAC or similar background and training preferred
- Proven experience in a service business, preferably within a rental or related industry
- Desire to advance career into supervisor or management role
- Excellent customer service and communication abilities
- Experience with Microsoft Office Suite preferred
Benefits:
- Competitive base salary
- Generous incentive plan
- Healthcare and dental plans
- Use of Company vehicle, valid driver license and clean driving record required
- Retirement savings plan
- Paid time off
Cold Air Rentals is an equal-opportunity employer. We are committed to creating an inclusive environment for all employees. Must live within close proximity of Johns Island.
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