Retail Sales Team Member

6 days ago


Santa Barbara, California, United States Vuori, Inc. Full time
About Us

Vuori, Inc. is a dynamic company that prides itself on its awesome company culture driven by motivated, upbeat individuals who foster a love for the outdoors, diverse culture, athleticism, and the buzz of retail.

Job Summary

We are seeking a skilled Retail Sales Associate - Inventory Focused to join our team. As a key member of our sales team, you will be responsible for creating unforgettable customer experiences, working collaboratively with the sales team, and contributing to the success of our business.

Responsibilities
  • Create memorable customer experiences by building lasting relationships and delivering exceptional service.
  • Work closely with the sales team to ensure each customer receives the best possible service.
  • Greet customers promptly, authentically, and engagingly.
  • Prepare fitting rooms, locate sizes, and provide honest feedback on merchandise style and fit.
Business Objectives
  • Achieve sales targets in a team-based commission environment.
  • Stay up-to-date with new product knowledge in the fashion industry, particularly in active wear, to serve as an expert for customers.
  • Assist in project completion while maintaining focus on customer experience.
  • Communicate inventory needs to support business goals.
Operations
  • Maintain a tidy and organized backroom area.
  • Ensure daily destocking and restocking processes are completed efficiently.
  • Keep the back of house area well-organized.
  • Organize supplies and communicate when restocking is required.
  • Support weekly planning and reorganization of BOH to facilitate inbound shipment receiving.
  • Verify timely receipt and processing of shipments, and follow up with the Inventory Lead and management team if necessary.
  • Participate in daily manual restocks to maintain fully stocked floor displays.
  • Contribute to weekly cycle counts.
  • Identify and report product concerns in a timely manner.
Requirements
  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop strong relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow-through abilities.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eager to develop new skills and responsive to feedback.
Benefits

$16.84-$19.34 per hour plus team-pulled commission.

Employee discount available.


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