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Senior Property Operations Manager
2 months ago
We are seeking a highly skilled and experienced Senior Property Operations Manager to join our team at American Property Management Inc. As a key member of our leadership team, you will be responsible for overseeing the daily operations of multiple properties within our designated region.
Key Responsibilities- Leadership and Management
- Supervise and support property managers and staff, ensuring adherence to company policies and procedures.
- Assist Community Directors with hiring, discipline, and termination of employees.
- Train and supervise new and seasoned staff, focusing on the Operations Manual and company goals.
- Conduct timely evaluations and make staffing recommendations.
- Motivate and create a positive environment for all site staff.
- Financial Management
- Develop, manage, and achieve budget goals for each property.
- Review monthly financials, budget goals, and variance reports with Community Directors.
- Approve YieldStar rates and over-budget items.
- Prepare and review annual budgets.
- Ensure adherence to company accounting procedures and timelines.
- Operations and Maintenance
- Ensure properties are well-maintained and comply with health and safety regulations.
- Conduct regular property inspections and prepare reports.
- Ensure all amenities and safety features are functional.
- Oversee maintenance and repair activities.
- Supervise contractors, ensuring proper licensing and insurance.
- Ensure prompt response to maintenance requests.
- Compliance and Reporting
- Maintain current knowledge of relevant laws and regulations; ensuring the property teams are trained and up to date on laws and regulations.
- Ensure documentation of ADA/Safety meetings and keep manuals current.
- Assist in resolving legal issues and reviewing incident reports.
- Monitor delinquency reports and submit plans.
- Report all accidents, emergencies, and compliance issues.
- Complete assigned reporting by due dates.
- Attend corporate training and quarterly meetings.
- Marketing and Occupancy
- Market effectively to reach occupancy and income goals.
- Assist in meeting budget goals and addressing variances.
- Monitor unit turnover, market rates, occupancy, delinquency, concessions, and lease expirations.
