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Client Relationship Manager

2 months ago

San Antonio, Texas, United States InGenesis Full time
Job Overview

Account Manager

InGenesis is actively seeking a dedicated Account Manager to represent our corporate team at a client location. In this capacity, you will oversee the recruitment process for contingent workers within a dynamic, high-demand manufacturing environment. Your role will involve nurturing relationships among the client, hiring managers, human resources, employees, and approved staffing partners.

If you possess the qualifications detailed below, we encourage you to consider this opportunity.

Key Responsibilities

  • Establish and maintain strong relationships with clients, contingent workers, and suppliers through professional engagement, consistent follow-up, and effective communication.
  • Serve as the primary point of contact for clients, contingent workers, and vendors regarding daily operational matters; escalate issues and provide timely solutions as necessary.
  • Enhance existing accounts by increasing order volume and revenue.
  • Proactively learn and comprehend the client's requirements and the skills necessary for managing open positions.
  • Track the daily status of vacancies and follow up as needed.
  • Conduct regular review meetings with clients; ensure accurate and timely reporting on a monthly and quarterly basis.
  • Engage in continuous improvement initiatives, service delivery enhancements, and overall satisfaction for both customers and suppliers.
  • Facilitate training sessions for contingent workers and hiring managers, covering topics such as new hire orientation, workplace conduct, timekeeping, and technology usage.
  • Support various human resource functions, including candidate evaluations, exit interviews, terminations, and employee coaching.
  • Perform additional duties as required to fulfill the needs of the department and organization.

Required Qualifications

  • Bachelor's degree in a relevant business field or equivalent experience.
  • Minimum of 3 years in an Account Manager position.
  • At least 1 year of experience with comprehensive staffing and recruiting practices.
  • Intermediate proficiency in Microsoft Office and familiarity with web-based VMS/ATS technologies.
  • Availability to work on-site during standard business hours.
  • Strong organizational, analytical, and interpersonal skills.
  • Excellent communication abilities (verbal, written, and listening).

About InGenesis

InGenesis is committed to connecting individuals with opportunities that enhance lives and inspire others. Our success is driven by passionate professionals who are dedicated to delivering innovative solutions and exceptional service to our clients. Established in 1998, InGenesis manages a diverse workforce, including leaders in healthcare, science, technology, and pharmaceuticals. We proudly serve nearly 300 clients, including a significant portion of the Fortune 500, and are recognized as one of the largest healthcare staffing firms in North America.

EEOC Statement

InGenesis is an affirmative action employer and is dedicated to providing equal employment opportunities without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you require accommodations due to a disability or special need, please inform us through our website.