Retail Store Operations Director
3 weeks ago
Follett, a leading provider of education technology, services, and print and digital content, is seeking an experienced Retail Store Operations Director to lead our campus store operations. This is a fantastic opportunity for a sales and service professional who can drive results through exceptional customer experience and team leadership.
In this role, you will provide strategic direction and oversight for all aspects of store operations, including sales promotions, inventory management, and customer service. You will be responsible for developing and implementing plans to achieve business objectives, while maintaining the highest level of operational excellence and brand integrity.
The ideal candidate will have a proven track record in retail management, with expertise in sales growth, team development, and customer engagement. You will be able to motivate and inspire teams to deliver exceptional results, while fostering a culture of innovation and continuous improvement.
This position offers a competitive salary range of $48,400 - $62,900 per year, depending on experience, plus benefits such as medical, dental, and vision coverage, 401(k) with company match, and paid time off.
Key Responsibilities:
- Drive sales growth and achieve business objectives through effective sales promotions, inventory management, and customer service.
- Develop and implement plans to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Lead and motivate teams to deliver exceptional results, while fostering a culture of innovation and continuous improvement.
- Partner with regional managers to review financials, adjust strategies, and drive sales growth.
Requirements:
- Bachelor's degree or equivalent experience.
- 3-5 years of retail management experience, preferably in academic retail.
- Strong analytical skills, financial acumen, and ability to influence teams.
- Vital customer service, communication, and presentation skills.
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Campus Store Operations Manager
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Retail Store Director
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