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Operations Analyst II

2 months ago


Santa Ana, California, United States WorldLink Full time
Job Overview
TITLE: Business Operations Specialist II

POSITION TYPE: Full Time (W2)

LOCATION: Santa Ana, CA

ABOUT WorldLink:

WorldLink is a dynamic and expanding information technology firm leading the charge in digital transformation. Our services range from bespoke software development to cloud solutions, and from big data analytics to cognitive computing, empowering organizations to leverage cutting-edge technologies for enhanced value and growth.

We foster a culture that values collaboration, respect, and a balanced work-life ethos. Our environment encourages experimentation and continuous learning, making it an ideal space for innovation.

We are committed to the professional growth of our employees, offering opportunities for advancement while prioritizing teamwork. Our competitive spirit drives us to succeed, grounded in humility and ambition. If you are enthusiastic about your work and enjoy tackling challenges in a flexible, non-bureaucratic setting, WorldLink could be the right fit for you.

WHO we seek:

We are in search of a Business Operations Specialist II to manage vendor relations, serve as a business analyst for non-IT initiatives, and fulfill roles that support organizational functions at a level above administrative but below management. Responsibilities include overseeing project management processes, including objectives, timelines, metrics, and budget management. The specialist typically reports to a project manager or director.

Key Responsibilities:
  • Facilitate and sustain communication channels across business units or between project teams and the organization.
  • Manage the storage and retrieval of all project communication data and business metrics.
  • Evaluate contracts, cost proposals, and contract modifications.
  • Develop and document business processes.
  • Establish project and work breakdown structures.
  • Monitor project budgets and expenditures, ensuring transaction controls and costs align with budgets.
Required Qualifications:
  • 2-4 years of relevant experience.
  • Bachelor’s degree in business management, economics, finance, accounting, or a related field.
  • Familiarity with business and management principles related to strategic planning, resource allocation, and production methodologies.
  • Proficiency in computer applications, including Microsoft Word and Excel; experience with enterprise applications is advantageous.
Essential Skills and Attributes:
  • Self-driven individual capable of thriving in both team-oriented and independent settings.
  • Detail-oriented with exceptional organizational skills.
  • Ability to perform effectively in a fast-paced environment.
  • Capable of working with minimal supervision while exercising discretion.
  • Strong verbal and written communication skills, with a focus on customer service and interpersonal relations.
  • Competence in managing time and working autonomously.
  • Ability to apply accounting and mathematical principles as necessary.
  • Skill in analyzing business trends and forecasting future revenues and expenses.
Physical Requirements:

The physical demands outlined here represent those that must be met by a contract employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions.

While executing the responsibilities of this position, the contract employee may occasionally be required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, twist, walk, use hands for handling objects, tools, or controls, reach with hands and arms, climb stairs or ladders, talk or hear, and lift up to 20 pounds. Specific vision abilities required include the capacity to distinguish objects visually. The role involves operating a computer keyboard and viewing a video display terminal for a significant portion of the work time, often for extended periods. This position necessitates high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity.

Work is performed under time constraints and stress, which may be periodic or cyclical, including deadlines, intellectual challenges, and project management timelines. Additional hours beyond the normal schedule and occasional travel may be required.

WHAT we offer:

During the interview process, our team will provide comprehensive details about our competitive benefits and career development opportunities. Highlights include:
  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Life & Accidental Death & Dismemberment
  • Short-Term Disability
  • Long-Term Disability
  • Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection
  • 401(k)
WHAT you should be aware of:

Our success is driven by our people. We value diverse perspectives and unique experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment decisions are based on qualifications, merit, and business needs. We strive to maintain a diverse organization by promoting opportunities for all individuals. WorldLink considers applicants for all positions without regard to race, color, religion, sex, age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Individuals with disabilities requiring assistance with any part of the application process should reach out to us.

This job description outlines the primary responsibilities and duties of the role but is not intended to be an exhaustive list of all tasks.