Medical Office Assistant

2 weeks ago


Horseheads North, New York, United States Arnot Health Full time

Job Summary

Arnot Health is seeking a highly skilled Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and support services in our outpatient services department.

Key Responsibilities

  • Check In Functions:
    • Prepare daily schedules and distribute them to staff members.
    • Answer incoming calls and route medically related calls to the appropriate care provider.
    • Prepare charts for appointments and obtain and update patient demographic information.
    • Sort and distribute mail according to office protocol.
  • Check Out Functions:
    • Make necessary appointments per provider instructions.
    • Prepare orders for testing and obtain prior authorizations as needed.
    • Provide patients with test instructions and education materials.
    • Document follow-up appointments and encounters in the medical record.
  • Medical Documentation:
    • Transcribe notes and update medical records.
    • File and scan results according to protocol.
    • Process medical records requests according to protocol.
  • Patient Support:
    • Prepare patients for exams and procedures.
    • Take vitals and perform phlebotomy as needed.
    • Prepare surgical instruments and assist providers during exams and procedures.
  • Care Team Participation:
    • Participate in processes that promote a functional care team.
    • Participate in performance evaluations and quality assurance activities.

Requirements

  • High school graduate and completion of one year training as a Medical Assistant preferred.
  • Minimum three years experience as a Medical Office Assistant preferred.
  • Basic Life Support (BLS) required within 90 days of hire date.


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