Medical Office Assistant
2 weeks ago
Job Summary
Arnot Health is seeking a highly skilled Medical Office Assistant to join our team. As a Medical Office Assistant, you will play a vital role in providing exceptional patient care and support services in our outpatient services department.
Key Responsibilities
- Check In Functions:
- Prepare daily schedules and distribute them to staff members.
- Answer incoming calls and route medically related calls to the appropriate care provider.
- Prepare charts for appointments and obtain and update patient demographic information.
- Sort and distribute mail according to office protocol.
- Check Out Functions:
- Make necessary appointments per provider instructions.
- Prepare orders for testing and obtain prior authorizations as needed.
- Provide patients with test instructions and education materials.
- Document follow-up appointments and encounters in the medical record.
- Medical Documentation:
- Transcribe notes and update medical records.
- File and scan results according to protocol.
- Process medical records requests according to protocol.
- Patient Support:
- Prepare patients for exams and procedures.
- Take vitals and perform phlebotomy as needed.
- Prepare surgical instruments and assist providers during exams and procedures.
- Care Team Participation:
- Participate in processes that promote a functional care team.
- Participate in performance evaluations and quality assurance activities.
Requirements
- High school graduate and completion of one year training as a Medical Assistant preferred.
- Minimum three years experience as a Medical Office Assistant preferred.
- Basic Life Support (BLS) required within 90 days of hire date.
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