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Desktop Technician

3 weeks ago

Toledo, Ohio, United States Kingston Healthcare Full time
About Us

Kingston Healthcare is an enchanting employer that provides equal opportunities to all candidates, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Job Summary

We are seeking a skilled Desktop Technician to join our IT team, responsible for providing technical support and assistance to our users. This role requires excellent problem-solving skills, strong communication skills, and proficiency in Windows and iOS.

Key Responsibilities:

  • Set up and configure desktops, laptops, phones, and tablets for end-users in Kingston facilities.
  • Collaborate with users to troubleshoot technical issues, implementing effective solutions to resolve problems efficiently.
  • Distribute new devices to end-users in multiple healthcare territories, ensuring timely and efficient service delivery.
  • Provide comprehensive support related to all Kingston devices, troubleshooting technical issues and implementing effective solutions.

Requirements and Qualifications:

  • A degree in computer science or a related field, with relevant work experience in IT support.
  • Strong knowledge of Windows and iOS operating systems, as well as proficiency in Microsoft Office applications.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Availability to work after hours/on call, as required by the organization.

Benefits and Compensation:

  • A competitive salary of $50,000 - $60,000 per annum, commensurate with experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A retirement savings plan to ensure long-term financial stability.
  • Generous paid time off and special leave, allowing for rest and relaxation.