About Us

Ideal Landscaping & Irrigation has been enhancing outdoor landscapes in the Triad since 1999. We create, maintain, irrigate and illuminate landscapes of distinction in the Greensboro, Winston-Salem, Summerfield, and surrounding areas.

Job Summary

This is a full-time role for a Landcare Consultant at Ideal Landscaping & Irrigation. As a Landcare Consultant, you are responsible for the overall customer experience. Serving as the primary contact for clients and building long-term win-win relationships. Providing excellent customer service and proactive communication for the short and long term care of our clients' properties.

Your Responsibilities

• Ensure clear and open communication with all clients that develops clear and realistic expectations that match the scope of the agreement
• Responsible for a 95% Customer Retention rate
• Meet or exceed enhancement Sales goals
• Present to clients timely renewal proposals
• Develop relationships with clients to become their resource person for all their exterior needs
• Develop and maintain a routine site inspection schedule
• Ensure clear communication of expectations from the customer are passed along to production
• Provide input to production of the status of staff and operations
• Setting and maintaining clear expectations for quality of landscape care
• Verify the use of proper horticultural practices to ensure quality care by following an inspection process

Requirements

• A minimum of 3 years of experience in Account Management
• A minimum of 5 years in the landscaping or similar service industry
• Advanced horticultural knowledge with local plant and turf species and requirements
• Excellent interpersonal skills to relate to a variety of customer types
• A disciplined self-starter focused on accomplishing personal and team goals
• Ability to communicate clearly with homeowners and customers
• Exceptional time management and organizational skills
• A valid North Carolina driver's license
• Enjoy working in a fast-paced environment that thrives on teamwork and camaraderie

Salary Information

The estimated annual salary for this position is $60,000 - $80,000 depending on experience and qualifications.