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Pediatric Dental Associate
1 month ago
We are seeking a highly motivated and customer-focused Patient Services Representative to join our team at Pediatric Dental Associates. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients and families.
Responsibilities:
- Provide welcoming and respectful customer service to patients and families upon arrival and dismissal.
- Serve as a liaison between patients and support staff by preparing patient charts and keeping the office organized.
- Filing and scanning medical documents and office forms as directed.
- Verifying patient demographic, health, pharmacy, and insurance information.
- Scheduling and confirming patient appointments.
- Cleaning the front office work area and other maintenance assignments as directed.
Qualifications:
- Motivated and willing to learn on the job.
- Experience working in the front desk area of a medical or dental practice preferred.
- Strong customer service skills and ability to communicate effectively.
- Demonstrated desire to work with children in a pediatric setting.
- Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.
What We Offer:
- Comprehensive benefits package, including medical and vision insurance, 401(k) plan with company match, and generous paid time off and holidays.
- Employee referral program and exclusive discounts on restaurants, travel, and more.
- Pet insurance and cutting-edge technology and training.
- Life and disability insurance options.
Pediatric Dental Associates is a thriving practice with locations in Philadelphia, Bucks County, Pennsylvania, and Cherry Hill, New Jersey. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.