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Sales Associate

2 months ago

Fort Payne, Alabama, United States MAPCO Express, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at MAPCO Express, Inc. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales targets, and maintaining a clean and organized store environment.

Key Responsibilities
  • Meet and exceed customer service standards, ensuring a positive shopping experience for all customers.
  • Follow company cash control policies and procedures to minimize losses and ensure accurate transactions.
  • Adhere to all laws and regulations regarding the sale of government-regulated products and services.
  • Perform daily cleaning and maintenance tasks to maintain a clean and organized store environment.
  • Restock and rotate products, including coolers and freezers, to ensure maximum visibility and freshness.
  • Complete training activities and meet minimum job performance standards to ensure proficiency in all areas of the job.
  • Follow company general rules of conduct and code of ethics to maintain a positive and respectful work environment.
Core Competencies
  • Time Management: Prioritize tasks effectively, manage time efficiently, and meet deadlines to ensure maximum productivity.
  • Action Oriented: Take initiative, work hard, and seize opportunities to achieve sales targets and improve customer satisfaction.
  • Customer Focus: Act with customers in mind, anticipate their needs, and provide solutions to meet their expectations.
  • Determination: Pursue goals with energy, drive, and a strong work ethic, even in the face of challenges or setbacks.
Physical Demands
  • Standing/Walking: 50% of the workday
  • Lifting up to 40 pounds: 10% of the workday
  • Bending: 10% of the workday
  • Sitting: 10% of the workday
  • Squatting/Stooping: 5% of the workday
  • Climbing: 5% of the workday
  • Reaching: 10% of the workday
Requirements
  • Customer service experience preferred
  • Ability to perform multiple tasks simultaneously
  • Read, understand, and speak English at an eighth-grade level
  • Basic math skills and computer knowledge required
Equal Opportunity Employer

MAPCO Express, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.