Home Care Coordinator

4 weeks ago


Harrisburg, Pennsylvania, United States HCAOA Full time

We are seeking a highly detail-oriented and organized Home Care Scheduler to join our team at HCAOA. This role plays a significant impact on our daily operations and the ability to provide the best care to clients by matching them with caregivers.

  • Coordinate the use of our staff to ensure consistent quality of services
  • Assign new clients to caregivers according to scheduling protocols
  • Use web-based scheduling applications as the basis for all scheduling
  • Create and maintain schedules for all employees
  • Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule
  • Keep a "hot list" of all staff that can be placed immediately or used as backup for all call-off situations
  • Fulfill open shifts and secure coverage for call-offs or changes in client needs
  • Maintain ongoing communication with Caregivers & Clients regarding scheduling and changes
  • Participate in determining hiring needs, as well as interviewing, hiring, and training new staff

Requirements

  • High school diploma or GED
  • 1-2 years of patient scheduling experience
  • Must be well-organized, show great attention to detail
  • Proficient with computer use and software applications
  • Multi-tasker and customer service-oriented
  • Excellent time management skills
  • Home Care experience preferred

Why Choose This Career?

  • Competitive compensation
  • Training and support

As a Home Care Scheduler, you will play a vital role in ensuring the best possible care for our clients. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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