Sales Associate

1 week ago

Braintree, Massachusetts, United States Chico's Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a visually appealing store environment.

Key Responsibilities
  • Provide personalized customer service, ensuring a seamless shopping experience and building strong relationships with clients.
  • Meet or exceed sales goals by utilizing effective sales techniques, communicating product knowledge, and recommending merchandise selections.
  • Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
  • Participate in visual directives, including monthly store sets and zone maintenance, to ensure a cohesive and engaging store environment.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Sign up clients for the reward program and build and maintain a solid customer following through clienteling and wardrobing.
  • Maintain consistent client communication through the utilization of customer books.
Requirements
  • High School diploma or equivalent.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.
Physical Requirements
  • Constant walking/standing (8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

Chico's FAS is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.

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