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Food Service Operations Lead

2 months ago

Canonsburg, Pennsylvania, United States Cura LLC Full time
Job Summary

We are seeking an experienced Patient Service Director to lead our food service team at Cura LLC. As a key member of our operations team, you will be responsible for ensuring that patients and their guests receive high-quality, delicious food and exceptional customer service.

Key Responsibilities
  • Oversee the complete patient menu and meal delivery process to ensure that employees achieve the highest quality of all service standards.
  • Serve as a patient advocate and customer service specialist in all matters involving patient and family interactions.
  • Ensure high-quality, delicious, well-presented food is served in all areas, with a focus on patient meal service.
  • Assume leadership responsibility for the department in the absence of the general manager.
Requirements
  • At least three years of supervisory experience.
  • Must be comfortable interacting with patients in an acute care setting.
  • Strong planning and organizing skills to meet deadlines consistently.
  • Strong interpersonal, communication, and leadership skills.
  • Strong financial, budgeting, accounting, and computational skills.
  • Proficient computer skills, including Microsoft Office programs, menu management systems, and hospital systems.
Preferred Qualifications
  • Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
  • Dietetics or Hospitality Management degree preferred; alternatively, equivalent related job experience.
Benefits
  • Medical (FT Employees)
  • Dental
  • Vision
  • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
  • Discount Program
  • EAP
  • 401k
  • Sick Time
  • Holiday Pay (9 paid holidays)
  • Tuition Reimbursement (FT Employees)
  • Paid Time Off