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Concessions Service Associate

2 months ago

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Job Summary

We are seeking a highly skilled and enthusiastic Concessions Bartender to join our team at Oak View Group. As a Concessions Bartender, you will play a vital role in providing exceptional service and ensuring guest satisfaction in concession areas.

Key Responsibilities
  • Prepare and Serve Beverages: Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, according to established recipes and procedures.
  • Maintain a Clean and Organized Bar Area: Maintain a clean and organized bar area, including stocking supplies and cleaning utensils, to ensure a safe and efficient working environment.
  • Provide Friendly and Efficient Service: Provide friendly and efficient service to guests, taking orders accurately and efficiently, and ensuring that all guests have a positive experience.
  • Verify Age and Ensure Compliance: Verify the age of guests purchasing alcoholic beverages and ensure compliance with legal drinking age requirements.
  • Handle Cash and Credit Transactions: Handle cash and credit transactions accurately, including operating a cash register, and maintain a high level of accuracy and attention to detail.
  • Uphold Health and Safety Standards: Uphold health and safety standards in accordance with company policies and regulatory requirements, and ensure that all guests and staff are protected.
  • Monitor Inventory Levels: Monitor inventory levels and notify management when supplies need to be replenished, to ensure that the concession stand area is always well-stocked.
  • Assist with Cleanliness and Appearance: Assist in maintaining overall cleanliness and appearance of the concession stand area, including cleaning and sanitizing equipment and surfaces.
  • Follow Sanitation and Food Handling Procedures: Follow all sanitation and food handling procedures to ensure the safety of guests and staff.
  • Collaborate with Team Members: Collaborate with other concession team members to provide excellent customer service and support, and work together to achieve common goals.
Requirements
  • Previous Experience: Previous experience in bartending or customer service, preferably in a concession or hospitality setting.
  • Beverage Knowledge: Knowledge of beverage recipes, including cocktails, beer, and wine.
  • Communication Skills: Strong communication and interpersonal skills, with the ability to interact effectively with guests and team members.
  • Attention to Detail: Attention to detail and accuracy in preparing and serving beverages.
  • Basic Math Skills: Basic math skills for handling cash transactions and calculating orders.
  • Physical Ability: Physical ability to stand for extended periods and lift heavy objects (up to 25 pounds).
  • Positive Attitude: Positive attitude and a commitment to providing exceptional guest experiences.