Shortage Control Associate
3 days ago
About the Role:
The Shortage Control Associate is a key member of our store team, responsible for maintaining a secure shopping environment and providing exceptional customer service. This role requires a strong presence, attention to detail, and excellent communication skills.
Key Responsibilities:
- Monitor the store entrance and identify potential security risks
- Provide support to customers and associates
- Maintain a professional appearance at all times
- Stand positioned at the front of the store, remaining vigilant and aware of surroundings
- Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting
Requirements:
- 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations
- Ability to stand and walk for extended periods of time and to visually monitor store environment
- Ability to maintain confidentiality
- Ability to review, analyze and comprehend business trends
- Excellent communication with customers and co-workers
- Excellent leadership skills that support fostering productive business relationships
Why Join Us:
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day.
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