Ticket to Work Program Specialist
1 week ago
About America Works:
We are a leading workforce development organization that helps individuals with disabilities achieve their employment goals. Our team of professionals is dedicated to providing top-notch support to our clients.
Job Description:
As a Ticket to Work Representative, you will be responsible for managing a caseload of clients who are participating in the Ticket to Work program. Your primary objective will be to ensure their progress through the program and provide direct employment support to help them achieve their goals.
Key Responsibilities:
- Maintain a diverse caseload of clients, both virtual and onsite, ensuring their progress through the program.
- Provide direct job placement services, developing employer contacts to generate job opportunities.
- Support community and employment partnerships to enhance job placement outcomes.
- Consult and direct clients on obtaining employment goals, overcoming barriers, and navigating their return to work.
- Respond to client inquiries and provide timely support.
Requirements:
- Bachelor's Degree required.
- Ability to complete and pass the Social Security Administration's Suitability Process.
- Paid or volunteer work in social services preferred but not required.
- Experience collaborating with individuals with physical and mental disabilities and/or substance abuse preferred but not required.
- Proficiency in Microsoft 365.
- Salesforce experience strongly preferred but not required.
- Ability to complete and pass the Social Security Administration's CWIC certification preferred but not required.
Estimated Salary Range:
$45,000 - $50,000 per year, plus potential bonuses, based on performance and experience.
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