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Morning Coffee Specialist

2 months ago

Salt Lake, Utah, United States Thomas Management LLC Full time
Job Overview

About Us

Established in 1986, Thomas Management LLC is a renowned, privately owned contract food service provider. We champion the nourishing benefits of whole foods and are committed to crafting fresh, made-from-scratch meals daily. Each member of the Thomas Management team embodies our mission, upholding our values, and fostering connections while adhering to ethical practices.

What We Offer

Benefits Include:

  • Comprehensive medical, dental, and vision insurance with various plan options.
  • Generous Paid Time Off and Leave Programs.
  • Employee referral incentives.
  • Access to wellness programs, financial guidance, mental health support, and more.

Compensation: $17/hour

Work Schedule: Monday to Friday, 6 AM - 2:30 PM

Your Contribution

Enhance coffee consumption by informing customers, preparing, and serving a diverse range of coffee beverages and food items. Deliver exceptional customer service, ensuring efficient sales practices and adherence to food safety standards.

Key Responsibilities

  • Welcome customers warmly and cultivate a welcoming environment.
  • Accurately and efficiently process customer orders.
  • Prepare and serve coffee beverages and other drinks following established recipes.
  • Operate coffee brewing equipment, including espresso machines and grinders.
  • Maintain a tidy and organized workspace, including counters and seating areas.
  • Restock supplies and ingredients as necessary.
  • Respond to customer inquiries and provide information about menu offerings.
  • Adhere to health and safety regulations, including proper food handling practices.
  • Identify customer needs and direct them to the appropriate department for follow-up.
  • Educate customers by presenting and explaining the coffee menu and answering questions.
  • Prepare and sell coffee beverages by following recipes and preparation methods.
  • Manage inventory by replenishing coffee supplies and maintaining stock of pastries and snacks.
  • Restock refrigerators with beverages and condiments.
  • Maintain the grab-and-go area by rotating and replenishing items.
  • Perform cleaning and sanitizing tasks in work areas, including sweeping and mopping.
  • Prepare and gather items required for meal service.
  • Provide outstanding service to all guests.
  • Carry out additional duties as assigned.

Qualifications

Essential Skills:

  • Ability to write notes and brief instructions with correct spelling and grammar.
  • Deliver friendly and efficient customer service.
  • Communicate clearly and present information effectively.
  • Proficient in speaking, reading, understanding, and writing English.
  • Apply common sense to follow written and oral instructions.
  • Learn to operate equipment and perform repetitive tasks.
  • Capable of heavy lifting and standing for extended periods.
  • Adhere to time schedules for meal preparation and service.

Experience

Minimum Requirements:

  • High school diploma or GED with at least six months of experience in a customer service role.

Preferred Experience:

  • Barista experience, fast food service, food preparation, or food handling experience. Experience in kitchens serving large groups is a plus.

Our Commitment

Thomas Management LLC is an Equal Opportunity Employer. We do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class. We are dedicated to Diversity, Equity, Inclusion, and Belonging, striving to create an inclusive workplace where all employees' differences are valued, their opinions matter, and everyone feels safe to express their authentic selves.