Customer Service Teller
7 days ago
**About Us:**
PNC Financial Services Group is a leading provider of financial services, committed to delivering exceptional customer experiences and innovative banking solutions.
**Estimated Salary:** $42,000 - $62,000 per year
**Job Description:**
We are seeking a highly skilled and motivated Teller to join our Retail Branch organization in Trussville, AL. As a Full-Time Teller, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, educate customers on new technology, and develop banking product referral opportunities through strong customer relationship skills.
Key Responsibilities:
- Provide exceptional customer service and deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
- Process a variety of customer interactions.
- Educate customers on alternatives available for their financial interactions.
- Identify banking opportunities during the customer interaction and refer as appropriate.
Requirements:
To be successful in this role, you will need:
- Customer Focus: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
- Risk Management: Assessing and effectively managing all of the risks associated with their business objectives and activities.
What We Offer:
We provide a comprehensive range of benefits to help meet your needs now and in the future, including:
- Medical/prescription drug coverage with a Health Savings Account feature.
- Dental and vision options.
- Employee and spouse/child life insurance.
- Short and long-term disability protection.
- 401(k) with PNC match, pension, and stock purchase plans.
- Dependent care reimbursement account.
- Back-up child/elder care.
- Adoption, surrogacy, and doula reimbursement.
- Education Assistance Program, including select programs fully paid.
- A robust wellness program with financial incentives.
Work Environment:
You will work in a dynamic retail banking environment, interacting with customers and colleagues daily, and contributing to a positive and inclusive team culture.
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