Customer Service Teller

7 days ago


Trussville, Alabama, United States PNC Financial Services Group Full time

**About Us:**

PNC Financial Services Group is a leading provider of financial services, committed to delivering exceptional customer experiences and innovative banking solutions.

**Estimated Salary:** $42,000 - $62,000 per year

**Job Description:**

We are seeking a highly skilled and motivated Teller to join our Retail Branch organization in Trussville, AL. As a Full-Time Teller, you will provide exceptional customer service, accurately perform high-volume customer banking transactions, educate customers on new technology, and develop banking product referral opportunities through strong customer relationship skills.

Key Responsibilities:

  • Provide exceptional customer service and deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
  • Process a variety of customer interactions.
  • Educate customers on alternatives available for their financial interactions.
  • Identify banking opportunities during the customer interaction and refer as appropriate.

Requirements:

To be successful in this role, you will need:

  • Customer Focus: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
  • Risk Management: Assessing and effectively managing all of the risks associated with their business objectives and activities.

What We Offer:

We provide a comprehensive range of benefits to help meet your needs now and in the future, including:

  • Medical/prescription drug coverage with a Health Savings Account feature.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short and long-term disability protection.
  • 401(k) with PNC match, pension, and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child/elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Education Assistance Program, including select programs fully paid.
  • A robust wellness program with financial incentives.

Work Environment:

You will work in a dynamic retail banking environment, interacting with customers and colleagues daily, and contributing to a positive and inclusive team culture.



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